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Rapida.ai’s voice platform enables you to design, deploy and manage sophisticated voice assistants without complex coding or telephony infrastructure setup. Our intuitive tools help you craft voice experiences that understand context, respond naturally, and handle complex customer inquiries with human-like speech.

Create and deploy your first assistant in 10 minute

Get started with our step-by-step guide to building voice assistants

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Key Voice Assistant Features

  • Natural Speech Processing: Leverage state-of-the-art speech recognition and synthesis for lifelike conversations
  • Multi-turn Voice Dialogues: Build voice assistants that maintain context throughout complex spoken interactions
  • Voice Personality Design: Customize tone, speech patterns, and vocal style to match your brand identity
  • Telephony Integration: Connect your voice assistants to phone systems through multiple providers:
    • Twilio — Global cloud telephony with WebSocket media streams
    • Vonage — Cloud communications with WebSocket audio streaming
    • Exotel — Cloud telephony optimized for India & Southeast Asia
    • Asterisk — Open-source PBX with AudioSocket & WebSocket support
    • SIP Trunk — Direct SIP connection for any SIP-compatible PBX or carrier
  • Voice Analytics: Gain insights into call patterns, user satisfaction, and voice assistant performance
Rapida.ai provides a comprehensive voice AI platform with powerful tools specifically designed for voice interactions:

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Use Cases for Rapida Phone Assistants

Rapida.ai’s phone assistants can be customized for a wide range of applications. Here are some popular use cases you can build:

Customer Support

Create a 24/7 phone support line handling inquiries, troubleshooting, and escalations.

Appointment Scheduling

Book, reschedule, or cancel appointments for healthcare, salons, or consultations.

Order Management

Allow customers to place orders, track shipments, and check product availability.

Surveys & Feedback

Automate phone surveys for customer feedback and market research.

Banking Services

Handle balance inquiries, fund transfers, and basic account management securely.

Restaurant Reservations

Manage table bookings, special requests, and provide menu information.

IT Helpdesk

Diagnose issues, guide users through troubleshooting, and create support tickets.

Hotel Concierge

Handle room service, provide local information, and manage guest requests.

Prescription Refills

Enable patients to refill prescriptions and receive medication reminders.

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Advanced Deployment Options

Rapida.ai offers flexible deployment options to meet your organization’s specific needs:

On-Premises Deployment

Deploy Rapida’s phone AI system entirely within your own infrastructure for maximum data control and security.

Hybrid Deployment

Combine cloud and on-premises components for a balance of scalability and data sovereignty.

Bring Your Own Model

Integrate your proprietary AI models or use preferred third-party models with Rapida’s phone platform.

Full Visibility

Gain complete insights into your phone AI operations with comprehensive logging, monitoring, and analytics tools.
These advanced options ensure that you can deploy Rapida phone assistants in a way that best suits your organization’s requirements, whether you need strict data controls, custom AI models, or detailed operational visibility.