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Understanding Document Chunks

When you upload a document to your knowledge base, the system automatically divides it into smaller segments called “chunks.” This chunking process is crucial for:
  • Improved LLM Processing: Allows large language models to process manageable portions of text.
  • Enhanced Retrieval: Enables more precise information retrieval by pinpointing relevant sections.
  • Optimized Performance: Reduces computational load and improves response times.

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Accessing Document Chunks

1

Navigate to Knowledge

Go to the Knowledge section in the main navigation menu.
2

Select Knowledge Base

Choose the specific knowledge base containing your document.
3

Open Document

Click on the document you want to manage to view its chunks.
4

View Chunks

Fields for segment You’ll see a list of chunks derived from the original document.

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Enhancing Document Chunks

Improve the quality of your chunks for better matching by enriching their metadata:
1

Open Chunk Editor

Fields for segmentClick on a specific chunk to open the editing interface.
2

Review Fields

Examine the automatically generated metadata fields.
3

Modify Information

Update or add details to enhance searchability and context.
4

Save Changes

Click “Update document” to apply your modifications.

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Metadata Fields

The title or identifier for this chunk
Relevant company or group names
Important dates mentioned in the content
Product names or types discussed
Significant events referenced
Related industry sectors
Geographic locations mentioned
Names of individuals relevant to the content

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Search Types

When querying your knowledge base, you can utilize different search methods:

Hybrid Search

Combines semantic understanding with keyword matching. Ideal for balancing context-aware results with exact matches.

Full Text Search

Focuses on exact keyword matches within the text. Best for finding specific terms or phrases.

Semantic Search

Emphasizes understanding the meaning and context of the query. Excellent for natural language queries and user intent.
Choose the search type that best fits your specific use case and the nature of your queries to optimize your knowledge base performance.