Key Features
- Universal Deployment: Easily integrate the assistant into any website or web application
- Intelligent Assistance: The widget provides instant, context-aware responses to user queries
- Customizable Interface: Tailor the widget’s appearance and behavior to match your brand
- Multi-purpose Functionality: From customer support to lead generation, the assistant adapts to various use cases
- Easy Setup: Implement the widget with minimal coding required
How It Works
When integrated, the Rapida web widget presents users with an intuitive interface:
- General Inquiry: “I’m just exploring – what do you offer?”
- Specific Assistance: “I’m more curious about what you can do for my project – can we chat about that?”
- Direct Contact: “How can I get in touch with the team?”
Versatile Use Cases
- Customer Support: Provide instant answers and reduce support ticket volume
- Lead Generation: Engage visitors and collect qualified leads through conversations
- Product Information: Offer detailed product information and recommendations
- Appointment Booking: Enable users to schedule appointments directly through the widget
- FAQ Assistant: Guide users to relevant information across your website
- Employee Support: Deploy internally to assist with HR queries or IT support
Customization Options
Rapida’s web widget is highly adaptable:- Visual Customization: Adjust colors, fonts, and styling to seamlessly blend with your website
- Conversation Flow: Design custom conversation paths tailored to your specific use case
- Integration: Connect with your existing systems (CRM, knowledge base, etc.) for enhanced functionality
- Multilingual Support: Configure the assistant to communicate in multiple languages
- Analytics: Gain insights into user interactions and widget performance
Popular Use Cases
Explore how the Rapida web widget can be applied across various scenarios:Cart Abandonment Recovery
Engage users who are about to leave their shopping carts, offering
assistance or incentives to complete their purchase.
Lead Capturing
Collect visitor information through interactive conversations, qualifying
leads for your sales team.
24/7 Customer Support
Provide round-the-clock assistance to customers, answering queries and
resolving issues instantly.
Product Recommendations
Offer personalized product suggestions based on user preferences and
browsing history.
Appointment Scheduling
Allow users to book appointments or demos directly through the widget,
integrated with your calendar system.
Feedback Collection
Gather user feedback on products, services, or website experience to drive
improvements.
Interactive FAQs
Transform static FAQ pages into dynamic, conversational experiences that
guide users to the right information.
Onboarding Assistance
Help new users or customers navigate your product or service with
step-by-step guidance.
Event Registration
Streamline the process of registering for webinars, conferences, or other
events through conversational flow.