The Rapida Voice AI Platform supports multiple deployment options for teams that care about ownership, scale, and operational control. Agencies often need client-isolated deployments they can hand over. Enterprise teams often need governed environments that can scale without losing visibility. Rapida supports both. Rapida Voice AI Platform supports two primary deployment modes:Documentation Index
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- Rapida Managed: Fully managed platform service hosted on cloud infrastructure
- Self-Hosting: Self-managed deployment on your own infrastructure (EC2, Docker Kubernetes, etc.)
Rapida Managed
Rapida Managed is a fully-managed, globally distributed Rapida deployment for teams that want enterprise rollout speed without operating the platform themselves. You keep the APIs, SDKs, and product surface while Rapida handles deployment, scaling, and maintenance.- Zero Infrastructure Management: No need to manage servers, containers, or scaling
- Automatic Scaling: Built-in load balancing and auto-scaling capabilities
- High Reliability: Enterprise infrastructure with automatic failover
- Managed Updates: Automatic security patches and feature upgrades
- Regional Deployment: Choose from multiple global regions to optimize latency
- Built-in Monitoring: Integrated metrics, logging, and health monitoring
Self-Hosting (EC2, Docker, or Custom Infrastructure)
Self-hosting gives you full ownership of the runtime. This is the preferred path for agencies that need client-controlled environments and enterprise teams with strict data, networking, or governance requirements. When self-hosting:- Full Control: Complete control over hardware, networking, and configurations
- Client and Tenant Isolation: Keep client programs, business units, or environments separated on your terms
- Custom Integrations: Ability to integrate with existing infrastructure and tools
- Data Localization: Maximum data security for high-compliance environments
- Custom Resource Allocation: Optimize for your specific performance requirements
- Custom Scaling: Implement your own scaling strategies and resource management
Why Choose Rapida Managed?
- Zero operational overhead: No need to manage servers, scaling, or infrastructure.
- Global edge network: Users connect to the closest server for minimal latency.
- Unlimited scale: Support for high volume of concurrent calls with our distributed architecture.
- Enterprise-grade reliability: 99.9% uptime guarantee with redundant infrastructure.
- Comprehensive analytics: Monitor usage, performance, and quality metrics through the Rapida dashboard.
- Same APIs and SDKs: Use the exact same code whether you’re on Rapida Managed or self-hosted.
Comparing Rapida Managed to Self-hosted
When building with Rapida, you can either self-host the open-source server or use the managed Rapida service:| Feature | SELF-HOSTED | RAPIDA MANAGED |
|---|---|---|
| Runtime features | Full support | Full support |
| Voice recording & streaming | Full support | Full support |
| Voice agent framework | Full support | Full support |
| Best fit | Client-owned deployments, strict control, private infrastructure | Fast rollout with managed operations |
| Who manages it | You | Rapida |
| Control boundary | You own infra, keys, networking, and data path | Rapida operates the platform with dedicated controls |
| Architecture | Single-node deployment | Distributed mesh network |
| Connection model | Direct connection to your server | Each user connects to the closest server |
| Max concurrent calls | Depends on your hardware | No limit (auto-scaling) |
| Analytics & telemetry | Comprehensive dashboard | Comprehensive dashboard |
| Uptime guarantees | N/A | 99.9% |
| Security & compliance | Self-managed | Enterprise-grade, SOC 2 compliant |