Create analysis for assistant

1

Navigate to Your Assistant

1. Go to the Assistants section in the main navigation menu.
2. Select the assistant you want to configure.
3. Click “Configure assistant” in the top right corner.
4. Select “Analysis” from the left sidebar menu.
5. Click on Create new analysis.

2

Configure Analysis Details

Enter the basic information for your analysis:

• Name: Provide a descriptive name for this analysis (e.g., “conversation-analysis”)
• Description: Add a brief explanation of what this analysis will do

3

Select Endpoint

Choose an endpoint that will process the analysis:

• Select from existing endpoints in the dropdown
• If you haven’t created an appropriate endpoint, you’ll need to create one first

Note: The endpoint will receive the data specified in the parameters section and should be configured to process this information accordingly.

4

Configure Parameters

Set up the parameters that will be passed to your analysis endpoint:Default Parameter:

• Conversation Messages: By default, the conversation history will be passed to the endpoint

Optional Additional Parameters:

1

Configure Parameters

Add parameters to be sent with your API request:

1. Click Add parameters to include data in your request
2. Select the parameter type from the dropdown menu:

Assistant

Include assistant-related information in the request:

• Name
• Prompt

Conversation

Include conversation data in the request:

• Conversation history

Argument

• Include any arguments passed to the assistant. Key is the name passed, value is the new key that will be passed to the api call.

Metadata

• Custom metadata that you want to send

Option

• Include configuration options passed to the assistant. Key is the name passed, value is the new key that will be passed to the api call.

You can add multiple parameters to construct a complete API request.

5

Set Execution Priority

Set the execution priority for this analysis. This determines the order in which multiple analyses are processed if you have more than one.

6

Save Your Configuration

Click “Configure Analysis” to save your configuration.Once saved, your analysis will be available and will process conversations according to your settings. The results can be used for insights, improvements, or other downstream processes depending on your endpoint implementation.Note: Analysis functionality is currently in beta mode. Some features may be experimental or subject to change.

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Using Analysis Results

• Generate conversation insights
• Track user satisfaction
• Identify common questions or issues
• Provide metrics for assistant performance
• Feed data into your business intelligence tools using assistant webhooks.

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How to View Analysis

1. Inside assistants, select the “Sessions” tab
2. Select the session that you want to view the analysis for
3. Click on the “Analysis” tab in the left panel.