Skip to main content
Rev.ai delivers streaming and batch speech recognition with industry-leading accuracy for telephony and media applications. It is particularly well-suited for call center transcription and voice analytics use cases.

​
Getting Started

Follow these steps to configure your provider:
1

Add Rev.ai credentials to your vault

Navigate to Integration → Vault in the Rapida dashboard. Add your Rev.ai Access Token, which you can generate from your Rev.ai account dashboard.
2

Select Rev.ai as your STT provider

When configuring your assistant, open Audio Settings and choose Rev.ai as your Speech-to-Text provider.

​
Key Features

  • Streaming transcription: Real-time partial and final hypotheses for low-latency voice applications
  • High telephony accuracy: Optimized for 8kHz telephone audio
  • Speaker diarization: Identify individual speakers in multi-party conversations
  • Custom vocabularies: Boost recognition of domain-specific terms
  • Confidence scores: Per-word confidence scores for downstream analytics

​
Supported Languages

Rev.ai primarily targets English with specialized models for different English accents and telephony audio. Check the Rev.ai docs for the current language list.

​
Configuration Options

OptionDescription
Access tokenRev.ai API access token
LanguageLanguage code for transcription (default: en)
Filter profanityEnable/disable profanity filtering

​
Notes

  • Rev.ai’s streaming API uses a WebSocket-based protocol; Rapida handles the connection automatically.
  • Ideal for call center and telephony use cases where audio is 8kHz PCM.