Services Overview

Rapida consists of multiple microservices, each with specific responsibilities. This guide explains each service in detail.

Architecture at a Glance

Service	Port	Purpose	Database	Language
web-api	9001	Core platform, dashboard backend	web_db	Go
assistant-api	9007	Voice agents, conversations	assistant_db	Go
integration-api	9004	Third-party integrations	integration_db	Go
endpoint-api	9005	Webhooks, callbacks	endpoint_db	Go
document-api (optional)	9010	Knowledge base, RAG	assistant_db	Python
ui	3000	Web dashboard	N/A	React
nginx	8080	API gateway, reverse proxy	N/A	N/A

document-api is optional. It is only needed for knowledge base / RAG features. Start it with make up-all-with-knowledge. The core voice assistant services work without it.

Infrastructure Services

Service	Port	Purpose
PostgreSQL	5432	Relational database (4 instances)
Redis	6379	Cache, queues, sessions
OpenSearch (optional)	9200	Full-text search, vector search — knowledge base only

Core Services

web-api (Port 9001)

Purpose: Core platform orchestration and management backend Responsibilities:

User authentication and authorization
Organization and workspace management
Project management
Credential management
API rate limiting
Dashboard API endpoints
Configuration management

Key Features:

JWT-based authentication
Role-based access control (RBAC)
Workspace isolation
Multi-tenancy support

Database: web_db in PostgreSQL Key Tables:

users - User accounts
organizations - Organization data
workspaces - Workspace boundaries
projects - Voice AI projects
credentials - Stored API keys (encrypted)
api_keys - Service-to-service authentication

Environment Variables:

SERVICE_NAME=web-api
PORT=9001
HOST=0.0.0.0
LOG_LEVEL=info
ENV=production
SECRET=your-secret-key

# Database
POSTGRES__HOST=postgres
POSTGRES__PORT=5432
POSTGRES__DB_NAME=web_db
POSTGRES__AUTH__USER=rapida_user
POSTGRES__AUTH__PASSWORD=rapida_db_password
POSTGRES__MAX_OPEN_CONNECTION=20
POSTGRES__MAX_IDEAL_CONNECTION=10

# Redis
REDIS__HOST=redis
REDIS__PORT=6379
REDIS__DB=0
REDIS__MAX_CONNECTION=10

# Security
JWT_SECRET=your-jwt-secret
ENCRYPTION_KEY=your-encryption-key
CORS_ORIGINS=http://localhost:3000

# External Services
SENDGRID_API_KEY=optional-for-emails

Health Check:

curl http://localhost:9001/readiness/

Common Operations:

User management
Organization settings
API key generation
Credential storage (encrypted)

assistant-api (Port 9007)

Purpose: Voice agent and real-time conversation management Responsibilities:

Create and manage voice assistants
Handle real-time voice conversations
Audio streaming and processing
LLM integration and inference
Speech-to-Text (STT) orchestration
Text-to-Speech (TTS) orchestration
Voice activity detection (VAD)
Conversation persistence and search

Key Features:

Real-time WebSocket communication
Low-latency audio streaming
Voice activity detection (stops listening for silence)
Multiple LLM provider support
Conversation analytics
Full conversation history with search

Database: assistant_db in PostgreSQL Search Engine: OpenSearch (for conversation search and analytics) Key Tables:

assistants - Assistant configurations
assistant_versions - Version management
conversations - Conversation metadata
messages - Individual messages in conversations
audio_files - Stored audio recordings
conversation_analysis - Call analytics data

OpenSearch Indices:

assistant-conversations - Searchable conversation content
conversation-metrics - Call duration, quality metrics
assistant-analytics - Agent performance data

Environment Variables:

SERVICE_NAME=assistant-api
PORT=9007
HOST=0.0.0.0
LOG_LEVEL=info
ENV=production

# Database
POSTGRES__HOST=postgres
POSTGRES__PORT=5432
POSTGRES__DB_NAME=assistant_db
POSTGRES__AUTH__USER=rapida_user
POSTGRES__AUTH__PASSWORD=rapida_db_password
POSTGRES__MAX_OPEN_CONNECTION=25
POSTGRES__MAX_IDEAL_CONNECTION=15

# Redis
REDIS__HOST=redis
REDIS__PORT=6379
REDIS__DB=0
REDIS__MAX_CONNECTION=20

# OpenSearch
OPENSEARCH__SCHEMA=http
OPENSEARCH__HOST=opensearch
OPENSEARCH__PORT=9200
OPENSEARCH__USER=admin
OPENSEARCH__PASSWORD=admin

# LLM Integration (get from integration-api)
INTEGRATION_API_URL=http://integration-api:9004

# STT/TTS
STT_PROVIDER=google  # or azure, deepgram, etc.
TTS_PROVIDER=google  # or azure, elevenlabs, etc.

# Audio Processing
AUDIO_SAMPLE_RATE=16000
AUDIO_CHANNELS=1
VAD_ENABLED=true
VAD_THRESHOLD=0.5

# WebSocket
WEBSOCKET_TIMEOUT=300
MAX_CONCURRENT_CONVERSATIONS=1000

Supported LLMs:

OpenAI (GPT-4, GPT-3.5)
Anthropic Claude
Google Gemini, Vertex AI
Cohere
Azure OpenAI
AWS Bedrock
Mistral
HuggingFace

Supported STT Providers:

Google Cloud Speech-to-Text
Azure Cognitive Services
Deepgram
AssemblyAI
Cartesia
Sarvam AI

Supported TTS Providers:

Google Cloud Text-to-Speech
Azure Cognitive Services
ElevenLabs
Deepgram
Cartesia
Sarvam AI

Health Check:

curl http://localhost:9007/readiness/

Common Operations:

Create voice assistants
Start/manage conversations
Query conversation history
Update assistant configuration

integration-api (Port 9004)

Purpose: Third-party service integration and credential management Responsibilities:

Store and manage API credentials securely
Handle OAuth authentication flows
Integration configuration
Provider validation and health checks
Encryption/decryption of sensitive data
Integration marketplace

Key Features:

End-to-end credential encryption
OAuth 2.0 support
Provider health monitoring
Integration templates
Credential rotation support

Database: integration_db in PostgreSQL Key Tables:

integrations - Integration configurations
providers - Provider definitions
credentials - Encrypted API keys and tokens
oauth_tokens - OAuth session tokens
oauth_providers - OAuth configuration

Environment Variables:

SERVICE_NAME=integration-api
PORT=9004
HOST=0.0.0.0
LOG_LEVEL=info
ENV=production

# Database
POSTGRES__HOST=postgres
POSTGRES__PORT=5432
POSTGRES__DB_NAME=integration_db
POSTGRES__AUTH__USER=rapida_user
POSTGRES__AUTH__PASSWORD=rapida_db_password

# Encryption
INTEGRATION_CRYPTO_KEY=your-256-bit-key-base64-encoded
CRYPTO_ALGORITHM=AES-256-GCM

# Redis
REDIS__HOST=redis
REDIS__PORT=6379
REDIS__DB=1

# OAuth
OAUTH_CALLBACK_URL=http://localhost:8080/oauth/callback

Supported Integrations:

Category	Providers
LLM	OpenAI, Anthropic, Cohere, Google, Azure, AWS Bedrock, Mistral, HuggingFace
STT	Google, Azure, Deepgram, AssemblyAI, Cartesia, Sarvam
TTS	Google, Azure, ElevenLabs, Deepgram, Cartesia, Sarvam
Telephony	Twilio, Vonage, Exotel
Email	SendGrid
Webhooks	Any HTTP endpoint

Health Check:

curl http://localhost:9004/readiness/

Common Operations:

Store API credentials
Test provider connections
List available providers
Update credential permissions

endpoint-api (Port 9005)

Purpose: Webhook and callback management Responsibilities:

Webhook configuration and delivery
Callback handling for external events
Event routing and filtering
Retry logic and failure handling
Webhook signature verification
Event logging

Key Features:

Multiple webhook events
Automatic retry with exponential backoff
Event filtering by type
Webhook testing
Event history and replay

Database: endpoint_db in PostgreSQL Key Tables:

webhooks - Webhook configurations
webhook_events - Event definitions
webhook_deliveries - Delivery history
webhook_logs - Detailed delivery logs

Environment Variables:

SERVICE_NAME=endpoint-api
PORT=9005
HOST=0.0.0.0
LOG_LEVEL=info
ENV=production

# Database
POSTGRES__HOST=postgres
POSTGRES__PORT=5432
POSTGRES__DB_NAME=endpoint_db
POSTGRES__AUTH__USER=rapida_user
POSTGRES__AUTH__PASSWORD=rapida_db_password

# Redis
REDIS__HOST=redis
REDIS__PORT=6379
REDIS__DB=2

# Webhook Configuration
WEBHOOK_MAX_RETRIES=5
WEBHOOK_RETRY_DELAY=5000  # milliseconds
WEBHOOK_TIMEOUT=30000     # milliseconds
WEBHOOK_SECRET_KEY=your-webhook-secret

# Rate Limiting
MAX_WEBHOOKS_PER_USER=100
MAX_EVENTS_PER_SECOND=1000

Webhook Events:

conversation.started - New conversation initiated
conversation.ended - Conversation completed
message.sent - Message sent by assistant
message.received - Message received from user
assistant.updated - Assistant configuration changed
assistant.deleted - Assistant removed
error.occurred - Error in conversation

Health Check:

curl http://localhost:9005/readiness/

Common Operations:

Register webhooks
Test webhook deliveries
View delivery history
Replay failed events

document-api (Port 9010) — Optional

Purpose: Knowledge base management and RAG (Retrieval Augmented Generation)

This service is optional. It is only required if you want to use the knowledge base / RAG features. To start it, use make up-all-with-knowledge. Voice assistants work fully without it.

Responsibilities:

Document upload and processing
Text extraction and chunking
Semantic embeddings generation
Vector search
Knowledge base organization
Audio noise reduction (RNNoise)
Entity extraction and tagging

Key Features:

Multiple file format support (PDF, DOCX, XLSX, CSV, MD, HTML)
Automatic text chunking with overlap
Semantic search via embeddings
Knowledge organization by collections
Audio processing with noise reduction
Metadata extraction

Technology: Python, FastAPI, Celery, SQLAlchemy Database: PostgreSQL + OpenSearch Key Tables:

documents - Document metadata
chunks - Text chunks from documents
embeddings - Vector embeddings for search
knowledge_bases - Knowledge collections
document_processing_jobs - Background job tracking

OpenSearch Indices:

documents-* - Full-text searchable documents
embeddings-* - Vector embeddings for similarity search

Environment Variables:

SERVICE_NAME=document-api
PORT=9010
HOST=0.0.0.0
LOG_LEVEL=info
ENV=production

# Database
DATABASE_URL=postgresql://rapida_user:rapida_db_password@postgres:5432/assistant_db
SQLALCHEMY_POOL_SIZE=20
SQLALCHEMY_MAX_OVERFLOW=10

# Redis
REDIS_URL=redis://redis:6379/0
CELERY_BROKER_URL=redis://redis:6379/0
CELERY_RESULT_BACKEND=redis://redis:6379/1

# OpenSearch
OPENSEARCH_HOST=opensearch
OPENSEARCH_PORT=9200
OPENSEARCH_USER=admin
OPENSEARCH_PASSWORD=admin

# Document Processing
CHUNK_SIZE=1000        # Characters per chunk
CHUNK_OVERLAP=100      # Overlap between chunks
MAX_FILE_SIZE=52428800 # 50MB in bytes

# Embeddings
EMBEDDINGS_MODEL=all-MiniLM-L6-v2  # Sentence Transformers model
EMBEDDINGS_DIMENSION=384

# Audio Processing (RNNoise)
AUDIO_PROCESSING_ENABLED=true
RNNOISE_ENABLED=true
RNNOISE_LEVEL=0.5  # 0.0 (off) to 1.0 (max noise reduction)

# Celery
CELERY_WORKERS=4
CELERY_CONCURRENCY=4
CELERY_TASK_TIMEOUT=3600

# File Storage
STORAGE_TYPE=local  # or s3, azure
UPLOAD_DIRECTORY=/uploads

Supported File Types:

Format	Supported
PDF	✓
Word (.docx)	✓
Excel (.xlsx)	✓
CSV	✓
Markdown	✓
HTML	✓
Plain Text	✓
Images (with OCR)	Planned

Audio Processing: RNNoise (Recurrent Neural Network Noise Suppression) is included for noise reduction in audio documents.

# Enable RNNoise
RNNOISE_ENABLED=true

# Noise reduction level (0.0 = off, 1.0 = maximum)
RNNOISE_LEVEL=0.5

Health Check:

curl http://localhost:9010/readiness/

Common Operations:

Upload documents
Organize knowledge bases
Search documents
Process audio files
Extract entities

Frontend Service

ui (Port 3000)

Purpose: Web dashboard for managing Rapida platform Technology: React, TypeScript, Tailwind CSS Key Features:

Responsive design
Real-time updates via WebSocket
Dark/light theme support
Mobile-friendly
Offline support

Responsibilities:

Assistant management interface
Conversation viewing and analysis
Knowledge base management
Credential configuration
Analytics and reporting
User settings and preferences
Webhook configuration

Environment Variables (in .env):

REACT_APP_API_URL=http://localhost:8080
REACT_APP_WS_URL=ws://localhost:8080
REACT_APP_ENV=development

Build Commands:

# Install dependencies
yarn install

# Start development server
yarn start:dev

# Build for production
yarn build

# Run linting
yarn lint:fix

API Gateway

nginx (Port 8080)

Purpose: Reverse proxy, load balancing, and request routing Responsibilities:

Route requests to appropriate services
Load balancing across services
SSL/TLS termination (when configured)
Request/response compression
Static file serving (UI)
Rate limiting
CORS handling

Configuration: /nginx/nginx.conf Default Routes:

Path	Service	Port
`/api/v1/web/*`	web-api	9001
`/api/v1/assistant/*`	assistant-api	9007
`/api/v1/integration/*`	integration-api	9004
`/api/v1/endpoint/*`	endpoint-api	9005
`/api/v1/document/*`	document-api	9010
`/`	ui	3000

Health Check:

curl http://localhost:8080/readiness/

Infrastructure Services

PostgreSQL (Port 5432)

Purpose: Primary relational database for all services Databases:

Database	Service	Purpose
`web_db`	web-api	Users, organizations, credentials
`assistant_db`	assistant-api, document-api	Assistants, conversations, messages, documents, embeddings
`integration_db`	integration-api	Integrations, providers, credentials
`endpoint_db`	endpoint-api	Webhooks, callbacks, events

Connection Details:

Host: localhost or postgres (in Docker)
Port: 5432
Username: rapida_user
Password: rapida_db_password

Connection Command:

psql -h localhost -U rapida_user -d web_db

Redis (Port 6379)

Purpose: In-memory cache and message queue Uses:

Session caching
Rate limiting
API response caching
Job queue for background tasks
Real-time data caching
Pub/Sub for real-time updates

Database Slots:

DB	Purpose
0	General cache
1	Integration API cache
2	Endpoint API jobs
3+	Reserved

Connection Command:

redis-cli -h localhost -p 6379

Common Commands:

# Check memory usage
redis-cli info memory

# Flush cache (development only)
redis-cli flushdb

# Monitor commands
redis-cli monitor

OpenSearch (Port 9200)

Purpose: Full-text search and analytics engine Indices:

Index	Purpose	Retention
`assistant-conversations`	Conversation search	90 days
`conversation-metrics`	Call metrics	30 days
`assistant-analytics`	Agent performance	30 days
`documents-*`	Knowledge base search	Unlimited
`logs-*`	Application logs	7 days

Health Check:

curl http://localhost:9200/_cluster/health

Common Operations:

# Check cluster status
curl http://localhost:9200/_cluster/health | jq .

# List indices
curl http://localhost:9200/_cat/indices

# Search conversations
curl -X GET "localhost:9200/assistant-conversations/_search" \
  -H 'Content-Type: application/json' \
  -d '{"query": {"match": {"content": "search term"}}}'

Service Dependencies

┌─────────────┐
│   Browser   │
└──────┬──────┘
       │
   ┌───▼────┐
   │ Nginx   │ (Port 8080)
   └──┬──┬───┘
      │  │
      ├─────────────────┬──────────────┬──────────────┬──────────────┐
      │                 │              │              │              │
   ┌──▼──┐        ┌─────▼──┐     ┌────▼───┐     ┌───▼────┐     ┌───▼──────┐
   │ UI  │        │ web-api│     │asst-api│     │integ-  │     │endpoint- │
   │3000 │        │ 9001   │     │ 9007   │     │api 9004│     │api 9005  │
   └─────┘        └───┬────┘     └───┬────┘     └────┬───┘     └──────────┘
                      │              │              │
                      │              │    ┌─────────┘
                      │              │    │
                  ┌───▼──────────────▼────▼────┐
                  │   PostgreSQL (5432)        │
                  │ web_db                     │
                  │ assistant_db               │
                  │ integration_db             │
                  │ endpoint_db                │
                  └────────────────────────────┘

                  ┌────────────────────────────┐
                  │   Redis (6379)             │
                  │ Cache & Message Queue      │
                  └────────────────────────────┘

                  ┌────────────────────────────┐
                  │ OpenSearch (9200)          │
                  │ Full-text Search           │
                  └────────────────────────────┘

   ┌──────────────────────────────────────────┐
   │    Document API (9010)                   │
   │ Python + RNNoise + Embeddings            │
   │ PostgreSQL (assistant_db)                │
   │ Redis (queues)                           │
   │ OpenSearch (document search)             │
   └──────────────────────────────────────────┘

Service Interaction Flow

1. User Authentication Flow

Browser → Nginx → web-api → PostgreSQL (web_db)
                          → Redis (session cache)

2. Create Voice Agent Flow

Dashboard (ui) → web-api → PostgreSQL
              → nginx
              → assistant-api → PostgreSQL (assistant_db)
                             → OpenSearch

3. Start Conversation Flow

Voice Call → assistant-api → LLM Provider (via integration-api)
                          → PostgreSQL
                          → OpenSearch
                          → endpoint-api (webhooks)
                          → Redis (real-time updates)

4. Upload Document Flow

Dashboard → web-api → document-api → PostgreSQL
                                   → OpenSearch
                                   → Redis (job queue)
                                   → RNNoise (audio processing)

Scaling & Load Balancing

Each service can be scaled independently:

# Scale up web-api to 3 replicas
docker compose up -d --scale web-api=3

# Nginx automatically load balances across replicas

Next Steps

Configuration - Configure each service
Installation - Deploy Rapida
Troubleshooting - Fix common issues

Getting Started

Dashboard (UI)

Web API

Assistant API

Integration API

Endpoint API

Document API

Services Overview

Services Overview

Architecture at a Glance

Infrastructure Services

Core Services

web-api (Port 9001)

assistant-api (Port 9007)

integration-api (Port 9004)

endpoint-api (Port 9005)

document-api (Port 9010) — Optional

Frontend Service

ui (Port 3000)

API Gateway

nginx (Port 8080)

Infrastructure Services

PostgreSQL (Port 5432)

Redis (Port 6379)

OpenSearch (Port 9200)

Service Dependencies

Service Interaction Flow

1. User Authentication Flow

2. Create Voice Agent Flow

3. Start Conversation Flow

4. Upload Document Flow

Scaling & Load Balancing

Next Steps

Getting Started

Dashboard (UI)

Web API

Assistant API

Integration API

Endpoint API

Document API

​Services Overview

​Architecture at a Glance

​Infrastructure Services

​Core Services

​web-api (Port 9001)

​assistant-api (Port 9007)

​integration-api (Port 9004)

​endpoint-api (Port 9005)

​document-api (Port 9010) — Optional

​Frontend Service

​ui (Port 3000)

​API Gateway

​nginx (Port 8080)

​Infrastructure Services

​PostgreSQL (Port 5432)

​Redis (Port 6379)

​OpenSearch (Port 9200)

​Service Dependencies

​Service Interaction Flow

​1. User Authentication Flow

​2. Create Voice Agent Flow

​3. Start Conversation Flow

​4. Upload Document Flow

​Scaling & Load Balancing

​Next Steps

Services Overview

Architecture at a Glance

Infrastructure Services

Core Services

web-api (Port 9001)

assistant-api (Port 9007)

integration-api (Port 9004)

endpoint-api (Port 9005)

document-api (Port 9010) — Optional

Frontend Service

ui (Port 3000)

API Gateway

nginx (Port 8080)

Infrastructure Services

PostgreSQL (Port 5432)

Redis (Port 6379)

OpenSearch (Port 9200)

Service Dependencies

Service Interaction Flow

1. User Authentication Flow

2. Create Voice Agent Flow

3. Start Conversation Flow

4. Upload Document Flow

Scaling & Load Balancing

Next Steps